I have a theory.
Maybe, so many speakers come across as rude, cold, and unkind during their tech checks because they're a little nervous deep down inside. They're nervous about all the technicalities that can ruin a great performance.
Maybe they're worried because things have gone awry in the past.
Maybe they're concerned about the capabilities of the A/V team.
Perhaps they're even a little nervous about meeting the client for the first time in person.
As I said, it's a theory. But being a little nervous isn't an excuse for what I consider unprofessional behavior.
Crafting a great tech check experience (and calming those nerves) is all about having a clear plan for how exactly you're going to use your Tech Check to quickly build a team that's willing, eager, and excited about making your performance the best it can be!
How do we do that? It starts before you even step out of your house.
Before You Leave
Last month, I lent out my HDMI dongle to a fellow speaker. Why? She couldn't find hers. She was so frazzled when she realized she couldn't find it buried in her "go bag."
I can't tell you how grateful she was when she noticed that I always travel with two HDMI dongles.
- Chargers
- Video Connectors
- Audio Connectors
- Back-up Connectors
- Props
- Notecards
- Markers
- The Agenda
- EVERYTHING you need (or might need) to ensure your technical success.
Oh, and one more thing, I like to email the event organizer the day before I leave to confirm the tech check time.
Casey,
I'm all packed and ready to go. Looking forward to seeing you tomorrow at the tech check at 3:30 PM in Grand Ballroom A.
Let me know if anything changes.
Packed for Austin,
Andrew
Bottom line: your tech check starts at home.
When You Arrive at the Hotel
Things change. Roll with a smile.
I can't remember the last event where something didn't change. Sometimes it's my tech check time. Others, it's the room I'm meeting the organizer in. Be prepared for things to change even on the day of the event.
One of the most effective ways to stay on top of the ever-changing needs of an event organizer is to send them a text message when you're checked in and settled at your hotel.
Casey, it's me - Andrew Davis. I just wanted to let you know I arrived safe and sound and I'm planning on coming down around 3:00 PM for my 3:30 tech check. See you soon!
Never let on to any travel woes, delays, long layovers, or hotel room issues. Event organizers have a million things they're worried about. There's no need to add stress to their plate.
Putting your event organizer's mind at ease is one of the easiest ways to create a great experience.
Usually, they text back immediately, confirming the time and expressing gratitude. This is an easy way for them to contact you for the rest of the event. Now, the organizer has your cell number; if anything does change (which it might), they can text you immediately.
Before you head down for your tech check, ensure you have everything you need in the bag you're taking down.
Don't do a mental check - DO AN ACTUAL CHECK.
Arrive Early. Venue Scout.
You may have noticed that when I texted Casey I mentioned that I'd be down at 3:00 PM for my 3:30 tech check.
